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Degraded

Storage cluster degraded

Dec 12 at 11:47pm CET
Affected services
ingest.filen.io
egest.filen.io
engine.filen.io

Created
Dec 12 at 11:47pm CET

We are currently investigating an issue with our storage cluster. Uploads or downloads may fail right now.

13.12.2025 01:06 CET: We have identified the issue and are working on a fix. A part of our storage infrastructure is currently offline due to underlying hardware issues. We will provide updates as soon as possible.

13.12.2025 02:41 CET: We are still working on a fix. We will provide an estimate as soon as we can. We deeply apologize for the inconveniences caused.

13.12.2025 04:55 CET: We have decided to further pause read/write operations until the cluster is fully in sync again. Again, we deeply apologize for the inconveniences caused.

13.12.2025 05:32 CET: We have restored object downloads. Monitoring the situation until restoring object uploads is still necessary - updates will follow as soon as possible.

13.12.2025 11:33 CET: Most parts restored, we are monitoring the situation.